Flexistay Services Sunway Lagoon Theme Park and Ticket

Basic details required for purchasing the ticket :

1 Full name as per IC/Passport

2 Nationality

3 Date to enter Sunway Lagoon Theme Park

How to book?

Visit the website https://flexistay.my/SunwayLagoon to place the order.

*Bookings will be processed within 5 working days (excluding weekends and public holidays)

Introduction of Attraction

1	One-stop destination for fun and excitement with over 90 attractions spread across an 88 acres land.
2	The ultimate theme park with 6 Adventure Zones: Water Park, Amusement Park, Wildlife Park, Extreme Park, Scream Park & Nickelodeon Lost Lagoon – Asia’s 1st Nickelodeon Themed Land.
3	Suitable for all ages, get your Sunway Lagoon tickets from Flexistay Services to receive ultimate value!
4	Skip the long queue by adding Quack Express on top of your admission pass to save time and skip the line.

All 6 Park Pass

Inclusive of: Admission ticket to Sunway Lagoon (no re-entry allowed). All Park (6 Zone) Pass:
(Admission Ticket includes entry to ALL parks, including all rides, activities and attractions.)

1	Nickelodeon Lost Lagoon
2	Sunway Lagoon Water Park
3	Sunway Lagoon Wildlife Park
4	Sunway Lagoon Amusement Park
5	Sunway Lagoon Extreme Park
6	Sunway Lagoon Scream Park

Exclusion of:

1	Not applicable for pay-per-ride activities: Bungy Jump, G-Force X, Go-Kart & Scuba Dive.
2	Quack Xpress wristband (can be purchased separately and in advance)
3	Equipment combo (includes double tube rental, locker rental, waterproof pouch bag)
4	Extreme Park rides (purchase onsite)

Product Information – Ticket Validity & Info:

1	Fixed Date Ticket: only valid on the selected visiting date.
2	Please present the E-Ticket via Mobile along with IC / Passport at the ticketing counter to exchange for admission wristband(s).
3	Lead Traveler must be present during the exchange of admission wristband(s). The name entered must match the IC/Passport with no error.
4	All guests participating in the attraction must present their IC / Passport during the exchange of admission wristband(s). Entry will be rejected should any participating guest fail to present their IC / Passport.
5	Admission is free for children below 90cm of height.
6	Children must be accompanied by an Adult at all times within the park for safety purposes.
7	Senior Citizens must present their IC / Passport to verify their eligibility for Senior Citizen rate (age 60 & above).
8	No outside food or beverage will be allowed upon entering the theme park, except those for infants or patients with special medical needs.
9	No re-entry is allowed once you exit the park. This is a one-time entry admission ticket.
10	Meal Voucher is only valid to be used within the F&B outlet of Sunway Lagoon. Not applicable to be used outside of Sunway Lagoon.

Theme Park Operation Hours:

(Last Update : 09 March 2021 )

Theme park tel: +603 5639 0000

Open Wed – Mon: 10:00am till 6:00pm

Nickelodeon Lost Lagoon Operation Hours
Weekdays: 11:00am till 6:00pm

Weekends: 10:00am till 6:00pm

Closed every Tuesday, except on Malaysian School & Public holidays

Address:

No. 3, Jalan PJS 11/11, Bandar Sunway, 47500 Selangor Darul Ehsan, Malaysia. (click here for Map)

Dress Code & Theme park regulation:

For Theme Park Rules & Regulation, VISIT https://sunwaylagoon.com/park-rules

Important Reminder :

1	All guests are requested to provide ID / PASSPORT upon ticket redemption. If a guest is unable to provide the relevant documents, Sunway Lagoon reserves the right not to release any wristband.
2	Guests MUST fill in full name as per IC/Passport correctly with no spelling error before making payment. Admission will be rejected if the name does not match the name in IC / Passport.
3	Guests are required to bring their own towel. No towels will be provided.
4	Children age 0-3 and are below 90cm in height are free of charge of admission. Children must meet both the age and height requirement to enjoy free admission.
5	Children must be supervised by an Adult at all times for safety purposes.
6	Guests are not allowed to bring their own personal surfboards, body boards, and tubes upon entering Sunway Lagoon.
7	In the event of inclement weather, for guests’ safety, the management may close certain rides or amend certain activities/shows.
8	No refunds will be provided due to reasons such as rides closure or inclement weather.
9	For your safety, please refrain from bringing any sharp and dangerous materials/objects into the theme park.
10	Guests are solely responsible for their own belongings. Sunway Lagoon will not be held responsible for any lost belongings.
11	A penalty charge of RM100 will be imposed for switching Local Malaysian tickets to Foreign National Tickets due to wrong purchases. Please reconfirm the ticket type before completing the transaction.
12	The management of Sunway Lagoon will take strict action against anyone found reselling Sunway Lagoon tickets or wristbands.
13	A maximum number of 10 tickets is allowed per traveling group. If you book more than 10 tickets per group, you will risk having your ticket rejected at the counter.

How to Use

1	E-Ticket will be sent through WhatsApp / email after payment is made.
2	Please present the E-Ticket via Mobile along with IC / Passport at the ticketing counter to exchange for admission wristband(s).
3	Lead Traveler must be present during the exchange of admission wristband(s). The name entered must match the IC/Passport with no error.
4	All guests participating in the attraction must present their IC / Passport during the exchange of admission wristband(s). Entry will be rejected should any participating guest fail to present their IC / Passport. One (1) E-Ticket is valid for one (1) person only.
5	The E-Ticket(s) is only valid on the selected date of visit and for one time usage only. No re-entry is allowed.

Cancellation Policy

No cancellation and refund after payment are made.